Welcome to Kino BD! By using our website, kinobd.com, and purchasing from our store, you agree to be bound by the following Terms of Service (ToS). Please read them carefully. If you do not agree with these terms, you should not use our website or services. Kino BD reserves the right to update these terms at any time.
1. General Information
Kino BD is an online store operated exclusively within Bangladesh, providing products related to baby, child, and mother care. We are dedicated to delivering high-quality products and ensuring a smooth and secure shopping experience.
2. Eligibility to Use the Site
By accessing our site and making a purchase, you represent that you are at least 18 years of age or have obtained consent from a parent or legal guardian. You also agree to use the site for lawful purposes only.
3. Account Registration
When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Kino BD reserves the right to suspend or terminate accounts that violate these terms.
4. Product Information and Availability
We strive to display product descriptions, images, and pricing accurately. However, Kino BD does not guarantee that product descriptions or other content on the site are completely accurate, current, or error-free. If an error in pricing or availability occurs, we reserve the right to cancel or modify orders accordingly, and we will notify you of any such changes.
5. Pricing and Payment
All prices listed on our website are in Bangladeshi Taka (BDT) and inclusive of applicable taxes unless stated otherwise. Kino BD reserves the right to change prices at any time. Payment must be made via our secure payment providers, and we do not store any payment information on our servers.
6. Order Placement and Acceptance
By placing an order, you agree that:
- You are legally authorized to make a purchase.
- All information provided is accurate.
- Kino BD reserves the right to accept or cancel any order if we suspect fraudulent activity or a violation of our policies.
Upon placing an order, you will receive an acknowledgment email. However, this acknowledgment does not signify acceptance of your order. We will confirm order acceptance upon shipment.
7. Shipping and Delivery
Kino BD currently ships only within Bangladesh. Delivery times are estimated and are not guaranteed. While we strive to deliver within the timeframe stated, delays may occasionally occur due to factors beyond our control. Any delivery delay will be communicated, and customers are encouraged to contact us for further assistance.
8. Returns and Refunds
We aim for customer satisfaction and accept returns for defective or incorrect items as per our Returns Policy:
- Customers may request a return or exchange within 7 days of receiving the product.
- Products must be unused, in their original packaging, and accompanied by the purchase receipt.
- Refunds will be processed within 7-10 business days upon receipt and verification of the return.
For more details, please refer to our Returns Policy page or contact our customer service team.
9. Intellectual Property
All content on Kino BD, including logos, images, product descriptions, and other materials, is the property of Kino BD and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content from our site without prior written consent from Kino BD.
10. Limitation of Liability
To the fullest extent permitted by law, Kino BD shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use or inability to use our products, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold Kino BD and its affiliates, officers, agents, and employees harmless from any claim, loss, liability, or expense (including attorney’s fees) arising out of your breach of these terms or your violation of any law or rights of a third party.
12. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Bangladesh.
13. Changes to Terms of Service
Kino BD reserves the right to modify these Terms of Service at any time. We encourage you to review these terms periodically. Your continued use of the site following any updates constitutes acceptance of those changes.
14. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us:
Email: [email protected]
Address: Kino BD, [Your Company Address in Bangladesh]
